Twyford Together received this message from GWR on 2nd July, 2020.
“From Monday (6th July) GWR will introducing more services and will be operating around 84% of the normal timetable. Network Rail have updated online journey planners and customers can check individual journeys on gwr.com/travel-updates/check-your-journey
GWR teams are now working on a further timetable uplift for September, which should bring it back closer to a normal timetable across the GWR network. We continue to undertake a busy programme of enhancement works on the railway so service patterns will continue to change from time to time to accommodate these.
We are seeing an increase in rail travel as more businesses re-open. We are asking customers to wear a face covering, book tickets in advance and travel off peak if they can. We have social distancing markers and signs at stations and Network Rail are also providing hand sanitiser at stations they manage. You may also have seen that we are using a new overnight viricidal sanitiser alongside our additional cleaning regimes.
We know how important a stable and reliable rail service is for our customers and our communities and our teams are working hard together, to make sure we deliver a safe, efficient railway to support your efforts. If there are areas you want us to look at more closely, please do let us know. “
At the end of the message GWR invite train users to contact them with suggestions or ideas for improving the service. There used to be a Train User Group in Henley but as far as we know there isn’t a User Group representing Twyford. If anyone is interested in forming one please let us know and we’ll help you organise it.